Individual

Getting started

• What is Ortix?
• Creating your account
• Why Ortix has no password
• Verifying your identity
• Adding money to your account
• Which currencies can I hold?

See all 9 articles

Cards

• Virtual and physical cards
• Apple Pay and Google Pay
• My card was declined
• Freezing your card and setting limits
• Lost or stolen card
• Card damaged or not arrived

See all 7 articles

Sending & receiving money

• Sending money to another Ortix user
• Sending an international payment
• Where is my payment?
• Receiving money from abroad
• IBAN vs account number and BIC
• Paying a business with Ortix

See all 12 articles

Currencies & conversion

• How multi-currency balances work
• Automatic conversion when a balance is empty
• When is my exchange rate locked?

Shared Spaces

• What is a Shared Space?
• Who can spend from a Space?
• Leaving a Space, or removing someone
• What can Space members see?
• Getting help inside a Space

Ortixia

• Meet Ortixia
• What Ortixia can and can’t do
• Subscription alerts

Contractor payouts

• Getting paid through Ortix
• Why do I have to verify to get paid?
• What is the contractor agreement?
• My verification didn’t pass
• Choosing cash or crypto for a payout

Account & security

• Can’t sign in?
• Lost your phone or device
• Changing your email address
• We will never ask for your codes
• Spotting scams before they cost you
• Why we sometimes ask for more information

See all 21 articles