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  3. Sending & receiving money

Sending & receiving money

Transfers between Ortix users, international payments, tracking, and limits.

  • Sending money to another Ortix user
  • Sending an international payment
  • Where is my payment?
  • Receiving money from abroad
  • IBAN vs account number and BIC
  • Paying a business with Ortix
  • Sent to the wrong person or in the wrong currency
  • My payment was rejected or came back
  • Transfer limits
  • Refunds and disputes
  • What a card dispute needs from you
  • What we need to recall a payment

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support@ortix.com
Ortix
Ortix is a trading name and product operated by Davila Financial Ltd, registered with the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) as a Money Services Business. This Help Center is for general information and is not financial, legal, or tax advice. Product availability and features vary by country and are subject to eligibility. © Ortix 2026.