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Business

Getting started

  • What is Ortix?
  • Creating your account
  • Why Ortix has no password
  • Verifying your identity
  • Adding money to your account
  • Which currencies can I hold?
See all 9 articles

Business accounts

  • Ortix for business
  • Business team roles and permissions
  • Creating a company account
  • Verifying your company
  • After your company is approved
  • Two-person approval for payments
See all 18 articles

Cards

  • Virtual and physical cards
  • Apple Pay and Google Pay
  • My card was declined
  • Freezing your card and setting limits
  • Lost or stolen card
  • Card damaged or not arrived
See all 7 articles

Sending & receiving money

  • Sending money to another Ortix user
  • Sending an international payment
  • Where is my payment?
  • Receiving money from abroad
  • IBAN vs account number and BIC
  • Paying a business with Ortix
See all 12 articles

Currencies & conversion

  • How multi-currency balances work
  • Automatic conversion when a balance is empty
  • When is my exchange rate locked?

Ortixia

  • Subscription alerts
  • Meet Ortixia
  • What Ortixia can and can’t do

Account & security

  • Can’t sign in?
  • Lost your phone or device
  • Changing your email address
  • We will never ask for your codes
  • Spotting scams before they cost you
  • Why we sometimes ask for more information
See all 21 articles

Still need a hand?

Our team answers around the clock, in the app or by email.

support@ortix.com
Ortix
Ortix is a trading name and product operated by Davila Financial Ltd, registered with the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) as a Money Services Business. This Help Center is for general information and is not financial, legal, or tax advice. Product availability and features vary by country and are subject to eligibility. © Ortix 2026.